It can be embarrassing chasing a neighbour for service charges. It was fear No. 3 in our survey of flat owners struggling with property management.

It would be impossible to live in a flat without there being rules (covenants) in the lease. When you buy a flat you promise to abide by the lease covenants including paying service charges on time. Most leases say that service charges must be paid within 14 or 21 days of the due date. Good leases also allow for interest to be charged on service charge arrears too!

But still some property owners don’t pay on time. Or, waste your time waiting until the last possible moment before paying. Leaseholdersupport.co.uk's & members not only know how to demand the service charges right, but also benefit from our 5 point FREE legal debtchase.

• How could your neighbour do this to you?
• Do they expect you to put your money into the pot to keep the block running?
• Do they think the TV or other bills are more important?

• When can interest be added to arrears, what rate and how to calculate it
• How to comply with the Civil Procedures Rules
• What prescribed notes must be stated on every demand to ensure the service charge is due
• How do you solve a service charge dispute, and
• How do you protect yourself from being at risk of the service charges being deemed “unreasonable”

• adhere to statutory consultation procedures for any big works
• include the prescribed notes on the demand
• state the service address of landlord
• present service charge accounts to all leaseholders, and in time
• demand it too late because of the 18 month rule
• serve accounts late and now cannot collect the deficit

There’s nothing worse than doing all the work to keep your block of flats running, only to find that you have missed a crucial legal procedures meaning you cannot collect service charges otherwise rightfully due from your neighbour.

Well with leaseholdersupport.co.uk you no longer need to be a qualified Property Manager or Solicitor to manage a block of flats. Whether you just wantto be protected from the legal pitfalls or to hand over the financial & legal admin to us & might be for you.

• Use our online software, knowledge, tools
• Use our pro-formas to demand the money right
• You enter in expenses and bills you pay
• You enter in monies received from service charge payers
• You push a button to produce your year end service charge accounts

• NO WIN, NO FEE litigation on service charge arrears*

• Our online resource centre 24/7, knowledge base, factsheets and step-by-step guides

• You set the budget and submit it to leaseholdersupport.co.uk,
• We send out the demands and run the demand cycle,
• We bank the money into a Client account for just your block
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  At Ringley we believe you service charge money is yours and should never be mixed with anyone else’s. This means unlike most Managing Agents we hold your money in a physical Client account for just your site. And,... you can name 1 Director or Flat owner to receive a copy statement directly to their home address at the same time the bank sends us ours.

  More still... because we are members of the Royal Institution of Chartered Surveyors your money is protected by the Clients Money Protection Scheme.

  

  All BlockCare 100, 200 and 300 members get access to our block policy discounted insurance rates. Its cheaper when like the Ringley Group together with our partner Residents Insurance Services buy £3.4 billion insurance each year!!
• We collect the arrears,
• You go onto leaseholdersupport.co.uk and tell us what bills to pay
• We prepare the year end service charge accounts

• We manage the property ownership registers
• We keep the company secretarial registers
• We deal with Companies House
• We deal with the Inland Revenue
• We deal with legal paperwork when properties sell within the block

• NO WIN, NO FEE litigation on service charge arrears*

• Our online resource centre 24/7, knowledge base, factsheets and step-by-step guides

*provided the money has been properly demanded in accordance with the lease.